LJ Hooker

Reviews of LJ Hooker

•  

  Steve Hoblos Added March 09, 2018

  ★ ★ ★ ★ ★
  Hi John,
  
  We sincerely apologise for the experience you have had.
  There are certain regulations that need to be adhered to in regards to the return of a bond.
  LJ Hooker will recover part or all of the bond on behalf of a landlord for the below reasons only:
  - the tenant has left and owes rent (rent in arrears)
  - the tenant or resident or their visitors have damaged the property
  - there are cleaning or repair expenses that exceed normal ‘wear and tear’
  - the tenant or resident has abandoned the premises
  - the tenant or resident has left you to pay bills they should have paid
  - items that were part of the tenancy agreement are missing
  
  As we pride ourselves in providing excellent service to all of our clients we urge you to contact us to discuss your concerns on 9338 8933
•  

  John Zuniga Added November 28, 2017

  ★ ☆ ☆ ☆ ☆
  These people are the lowest of the low. Not only will they try to take your bond money with no explanation and hope that you will not notice and just sign their pre-filled paperwork, but they will harass you over the phone if you ask questions. Stephen Mathias is the rudest, most unprofessional property manager I have ever dealt with and given that the bar is already low, that says a lot. The "service" from the so called property managers is terrible, none of the issues raised to them were ever followed through. The only one who saves herself in this office is the receptionist, I suggest you find a better place to work. If you are thinking of getting anything from this group of sharks, make sure you go over everything 3 times and don't take their word for anything.
  
  Edit: 16/1/2017 In response to Steve Hoblos
  
  LJ Hooker will recover part or all of the bond on behalf of a landlord for the below reasons only:
  - the tenant has left and owes rent (rent in arrears)
  - the tenant or resident or their visitors have damaged the property
  - there are cleaning or repair expenses that exceed normal ‘wear and tear’
  - the tenant or resident has abandoned the premises
  - the tenant or resident has left you to pay bills they should have paid
  - items that were part of the tenancy agreement are missing
  
  None of the above listed situations were present in our case. We actually left the premises in better shape than when we go it!! Not only did Stephen harass my partner verbally he told me to go to hell, a real professional. There is nothing to discuss, Stephen Matthias is the reason why real estate agents have a bad name.
•  

  Kitty Kat Added October 03, 2017

  ★ ★ ★ ★ ★
  very happy, no trouble no hassle bond money back!

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About ljhooker.com.au

LJ Hooker Real Estate - Sell, Buy Rent and Invest
LJ Hooker Australia real estate agents offer great real estate advice to buy, sell, rent and manage property in Australia