MrPC Advanced IT Solutions

Reviews of MrPC Advanced IT Solutions

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  Kunal Kalra Added February 13, 2023

  ★ ★ ★ ★ ★
  Well deserved 5 stars, I would give 6/5 as they delivered more than promised. Here's how: The technician explained me clearly how much they can practically do about the heating problem of my laptop, and what to expect. Despite that, he kept me updated about all the efforts put on the laptop, performed thorough testing and applied more fixes based on the results they saw - all with clear communication and no extra charge. And finally delivered a highly reliable overall service.
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  Evan Inglis Added February 12, 2023

  ★ ★ ★ ★ ★
  They did a great job, my computer is good as new, Luke was nice and explained the issues very clearly.
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  Adam Turner Added February 06, 2023

  ★ ★ ★ ★ ★
  Fantastic experience dealing with Luke at Mr PC. My laptop was running slow so I took it in to see if this could be improved. After running a diagnostics check I was presented with several options to improve the performance of my laptop and feel I was offered very genuine advice and not at all pressured into going for the expensive option. In the ended I opted to upgrade my driver which was very reasonably priced and has enabled my laptop to run at a significantly improved speed. Very happy customer.
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  Ceel P Added February 02, 2023

  ★ ☆ ☆ ☆ ☆
  Hands down my worst experience from a computer shop, took my old laptop in for a tune up and fix keyboard- specifically on a Friday as I need the thing for work on Monday. . And I made that clear at drop off. Arrived on Monday, and they hadn’t even looked at it yet. And told me that me keyboard was impossible to fix with out spares that might not even exist. Thankfully I’ve found another shop that fixed my keyboard issue for free, while fixing a separate issue.
  I won’t be coming back here.
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  kara katt Added February 01, 2023

  ★ ☆ ☆ ☆ ☆
  We had a very bad experience here .
  I put the computer in for my daughter because it was starting and restarting. She is at a school that only uses laptops not books and so she needed it..computer was bought brand new in 2020.
  He said he would order parts as it was components missing and then 3 weeks later said he thought it was a different issue with the charging port ..and that they were fixing that ..I would not hear from them until I called them.
  So finally after those 3 weeks and I called for updates he said it was ready for pick up.
  My daughter took it to class happy she could be part of the class now ..turned it on and it did the exact same thing..started then restarted and this was after her school had offered to pay a bill I couldn't afford for 280 dollars !.
  
  Took back computer and was told alot of other issues it could be by Luke.
  Then finally after another few weeks he said ..they've done tests on it all day and it's working ..it lasted one day then it started and restarted again ! So by this stage my daughter was failing a subject very needed to have the computer and she did fail it due to this rubbish service because the second time we took it back it was still broken. He had not fixed it at all..then he said if there's an issue with the heart of the computer we can't fix that.. ffs why didn't you say that in first place ..so what did you fix ? If you didn't know what was wrong why string us out for nearly two months ...worst experience ever and yes she failed Subject an is miserable about it and it's their fault ..a autistic teenager ..so thanks ..for nothing Luke and Mr pc

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